Question 1

What is keepsake jewelry?

Accepted Answer

We create unique and sentimental pieces of jewelry from breastmilk, cremation ashes, hair, umbilical stump and other organic materials. These keepsakes pay tribute to and honor special memories in our lives.

Question 2

How do I get my breastmilk or other inclusions to you?

Accepted Answer

Within 24 hours of placing an order, you will receive an email with all of the shipping instructions.
 
We suggest holding onto your tracking number until inclusions show delivered.

Question 3

Does the milk need be kept frozen during shipping?

Accepted Answer

Milk can be sent in fresh, frozen or thawed. There is no need to keep it cold during shipping as it will not spoil for jewelry purposes in the timeframe that it takes to arrive to us.

Question 4

Am I able to include multiple inclusions in one keepsake?

Accepted Answer

Absolutely! We've done all sorts of combinations of inclusions including breastmilk, hair, umbilical stump, dried flowers, and formula. We are open to any incorporation of inclusions that you may have in mind in order to make your keepsake truly unique. To incorporate multiple inclusions, use the add-note button on the checkout page and specifiy what you have in mind.
 
Multiple inclusions may be shipped together, but please keep wet and dry materials packaged in separate baggies as to avoid any possible cross-contamination.

Question 5

How do I know you're really using my breastmilk?

Accepted Answer

It all comes down to trust! We ask that all inclusions mailed in to us be labeled with your name and order number. Upon our receipt of the inclusions, breastmilk is preserved and labeled through all steps of the process. All other inclusions are immediately placed into a file specifically for your order. We triple-check orders from start to finish to ensure that your keepsake is truly yours.

Question 6

What is the turnaround time for my order?

Accepted Answer

Please allow up to 12 weeks for your order to arrive to you. Most orders will be completed prior to 12 weeks  *This is precautionary/temporary while I await a few custom shipments to arrive.
 
Typically, you can expect your order to arrive within 4-6 weeks of your inclusions being received by us. Allow an additional 2 weeks for orders containing 14k gold keepsakes and orders placed during sales.

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