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Terms of Service

This website is operated by A Mother's Touch Keepsakes. By visiting our website and/or completing a purchase from us, you engage in our service and agree to be bound by the following terms and conditions.

Jewelry settings and supplies are ordered almost immediately once an order is placed to ensure a timely delivery of the final product; therefore, certain changes to your order may not be made. Contact amotherstouchmilkykeepsakes@gmail.com to verify if your order is in a stage where changes are feasible. All keepsakes are final sale and cannot be returned or exchanged.

 

Stone color can vary due to the color of the breastmilk and customizations that are incorporated into the stone. No two stones will be exactly alike. We will do our best to bring your vision to life while also reserving the right to incorporate the creator's own artistic touch. All sales are final and refunds cannot be issued once an order is placed. Due to the nature of these keepsakes, we are unable to take returns. Each stone is is hand-made by A Mother's Touch Keepsakes which allows for artistic variation and pure uniqueness.

If there is an issue with your order, please contact us upon receipt at amotherstouchmilkykeepsakes@gmail.com 

 

A Mother's Touch Keepsakes is not responsible for any damages, delays or loss of any sort that occurs during the shipping process nor are we responsible for any fees incurred by customs.

 

You will be responsible for purchasing postage for your inclusion. Please do not mail in the last of your inclusion as although it is rare, the possibility is always present that it can get lost, stolen or damaged in transit. For this reason, it is recommended that you hold onto your tracking number until it shows delivered. In the event that your inclusion is lost/stolen/damaged, we ask that you reship your inclusion in order to complete your keepsake in a timely manner. 

 

It is highly recommended that you get your ring sized by a professional jeweler prior to placing an order. A Mother's Touch Keepsakes is not responsible for any jewelry that does not fit as all jewelry is checked for accurate sizing as per the order prior to being placed in its appropriate order file. It is not recommended to resize your jewelry and if you decide to do so, A Mother's Touch Keepsakes is not responsible or any damages that may occur. Heat used in the resizing process can have everlasting damaging effects on the stone.

It is recommended that when not being worn, jewelry be placed into the original keepsake box and/or stored in a cool, dry, dark area. Tarnishing is natural and a common occurrence; we recommend investing in a jewelry polishing cloth to safely and effectively remove tarnish on sterling silver pieces. Do not use a jewelry polishing cloth on plated jewelry as it will remove the layers of plating. The plating on rose gold or gold plated jewelry will wear away with excessive use - it is especially important to not use harsh chemicals with plated jewelry or any other jewelry sold by A Mother's Touch Keepsakes as it can adversely effect the integrity of the DNA stone. 

 

Pricing on items is subject to change without notice and changes to orders may occur due to stock & supply - should your order be effected by such change, you will be contacted by A Mother's Touch Keepsakes via email.

Do not leave jewelry where it may be accessible to small children or pets as it poses a choking hazard.

We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion. 

Questions can be sent to amotherstouchmilkykeepsakes@gmail.com

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